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伦理和牙科护理:塞内加尔患者的满意度调查
Soumboundou Sankoung1, Nouaman N Marcellin2, Ndiaye M Lamine3
1Department of Forensic Odontology, Faculty of Dentistry, University of Cheikh Anta Diop of Dakar, Dakar, Senegal, Phone: +221 776590371,
The journal of contemporary dental practice
|March 13, 2025
概括
患者对牙科护理的满意度很高 (91.7%),与注意力和能力等伦理因素密切相关. 将道德纳入护理规划可以提高患者的满意度.
科学领域:
- 牙科公共卫生 牙科公共卫生
- 医疗保健道德 医疗保健道德
- 患者体验研究 研究研究
背景情况:
- 患者满意度是医疗保健质量的关键指标.
- ·特伦托 (Joan Tronto) 的护理模式为理解护理的多面性质提供了一个框架.
- 通过护理伦理学的视角来评估患者满意度,对于改善牙科服务至关重要.
研究的目的:
- 用Joan Tronto的模型来评估患者对牙科护理的满意度.
- 确定影响牙科环境中患者满意度的关键因素.
- 探索伦理考虑在牙科患者满意度中的作用.
主要方法:
- 对300名年龄在20-70岁的患者进行了横截面调查.
- 一个自我管理的调查问卷评估了Tronto在护理的四个维度中的满意度.
- 使用SPSS v.19.19进行了统计分析,包括奇平方测试.
主要成果:
- 观察到高的整体患者满意度率为91.7%.
- 满意度与注意力,倾听,信息质量和同情心有显著的相关性 (p=0.001).
- 能力成为整体患者满意度的另一个强有力的预测指标 (p<0.001).
结论:
- 大多数患者表示对他们的牙科护理体验感到满意.
- 伦理层面,包括注意力和能力,对于提高患者满意度至关重要.
- 将伦理考虑纳入护理规划可以优化牙科手术并提高患者的满意度.
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