[精神卫生保健提供者应该表现出哪些有用的品质和实践? 一个用户主导的混合方法研究]
Kevin-Marc Valery1, Sarah Guionnet1, Pauline Boivert2
1EA 4139, LabPsy, université de Bordeaux, 33000 Bordeaux, France; proSpairs Association, 33400 Talence, France.
L'Encephale
|March 15, 2025
概括
心理健康服务用户认为关键的专业实践和技能,如同情心和用户参与,是有益的. 然而,这些不经常经历,突出了护理与用户偏好调整的差距.
科学领域:
- 心理健康研究 心理健康研究
- 精神病学护理 精神病学护理
- 服务用户体验服务用户体验
背景情况:
- 俱乐部酒店波尔多倡议的重点是通过服务用户的角度来加强护理.
- 确定需要检查心理健康服务中的积极经验.
- 目标是使护理提供与服务用户偏好保持一致.
研究的目的:
- 从心理健康服务用户的角度确定有益的专业实践和技能.
- 评估当前护理中这些确定的实践和技能的频率.
主要方法:
- 在法国与精神病医疗服务用户进行的在线调查.
- 调查内容是通过参与式,用户主导的研究方法开发的.
- 从128名服务用户收集的数据.
主要成果:
- 确定了十种有益的做法,包括用户参与,准确的诊断,以人为中心的支持和明确的护理信息.
- 确定了十种有益的专业技能,如信任,同情,诚实,希望传递和对康复的信念.
- 很少有服务用户报告经常体验这些所需的实践和技能.
结论:
- 服务用户希望专业人员既是专家又是值得信赖的同等人,促进赋权.
- 实施已识别的实践和技能可以改善与服务用户偏好的调整.
- 弥合所需和经验丰富的护理之间的差距对于加强心理健康服务至关重要.
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