企业主导的互联网医疗服务在中国:来自领先平台的见解
Li Wang1, Dan Liang2, Hengqian HuangFu1
1Department of Medical Statistics, School of Public Health, Sun Yat-sen University, Guangzhou, China.
Frontiers in digital health
|March 18, 2025
概括
中国企业主导的互联网医疗保健平台改善了医疗服务的获取,特别是在非紧急情况下. 建议进行政策调整,以提高在线医疗保健服务的公平性和可持续性.
科学领域:
- 数字健康数字健康
- 医疗保健管理的管理
- 公共卫生政策 公共卫生政策
背景情况:
- 中国面临的挑战是医疗保健资源有限且分布不均,尤其是在城乡之间.
- 企业主导的互联网医疗保健平台正在成为资源优化和可访问性的关键解决方案.
- 需要从提供者和患者的角度详细分析这些平台的在线咨询服务.
研究的目的:
- 分析中国企业主导的互联网医疗保健发展的时间趋势和现状.
- 了解使用在线咨询服务的医生,机构和患者的特点.
- 为中国互联网医疗保健的未来发展提供见解.
主要方法:
- 从2008年1月到2022年12月的企业主导的互联网医疗保健平台 (Good Doctor Online) 分析了在线咨询数据.
- 检查医生特征,医疗机构和患者人口统计数据.
- 绘制中国大陆在线咨询服务的格局.
主要成果:
- 来自7,500多个机构的近15万名医生提供了超过4000万次在线咨询.
- 服务集中在经济发达的东部和南部地区,来自第三级医院的高级医生占主导地位.
- 常见的咨询问题包括呼吸道感染,妇科和皮肤疾病,患者年龄峰值在5岁以下和20-39岁之间.
结论:
- 互联网医疗保健平台改善了医疗保健的获取并减少了线下负担,在COVID-19等事件中证明至关重要.
- 这些平台主要处理非紧急问题,不能取代面对面的医疗护理.
- 政策建议包括改善老年人和男性患者的参与,扩大农村接入,标准化定价和增加保险覆盖.
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