实施从卓越中学习的方法,以支持乳腺癌护理的持续质量改进:意大利各地区的混合方法研究
Francesca Ferrè1,2, Maria Francesca Furmenti1,3, Sara Zuccarino1
1Laboratorio Management e Sanità, Istituto di Management, Scuola Superiore Sant'Anna, Pisa, Italy.
Journal of health organization and management
|March 18, 2025
概括
从卓越中学习 (LfE) 方法通过使用绩效数据进行持续的质量改进来提高乳腺癌护理. 这种方法促进专业人员之间的协作和学习,从而改善患者的治疗结果.
科学领域:
- 医疗保健管理的管理
- 提高质量 提高科学 提高质量
- 在瘤学瘤学.
背景情况:
- 乳腺癌护理途径需要强大的绩效测量,以持续提高质量.
- 通过以学习为导向的方法,可以增强现有的绩效指标.
- 从卓越学习 (LfE) 框架提供了一个将绩效数据与实际见解整合的模型.
研究的目的:
- 描述从卓越学习 (LfE) 方法在乳腺癌护理中的应用.
- 支持以学习为导向的使用绩效指标.
- 推动乳腺癌 (BC) 护理途径的持续质量改进.
主要方法:
- 在12个意大利地区采用混合方法的研究设计.
- 量化分析确定了表现最好的地理区域.
- 定性方法探讨了最佳实践,其次是专业参与和利益相关方参与.
主要成果:
- 从50个分析的地理区域中,确定了两个表现最好的地区.
- 现场研讨会促进了以学习为导向的使用绩效指标,基准测试和团队反思能力.
- 利益相关者通过协作基准测试和反确定了可操作的绩效改进.
结论:
- 从卓越中学习 (LfE) 方法证明了作为医疗保健途径的总质量管理实践的潜力.
- 实施LfE可以在乳腺癌等专业护理领域培养持续改进和学习的文化.
- 这项研究提供了证据,证明了将绩效数据与体验学习相结合的好处,以提高患者护理质量.
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