与工作相关的数字技术对公共部门职业健康的影响:范围审查
Carin Håkansta1, Annica Asp2, Kristina Palm2
1Unit of Occupational Medicine, Karolinska Institutet, Stockholm, Sweden.
Work (Reading, Mass.)
|March 18, 2025
概括
数字化对公务员的影响
科学领域:
- 公共管理 公共管理
- 职业健康 职业健康 职业健康
- 数字化转型 数字化转型
背景情况:
- 关于数字化对公共部门服务质量,正义和问责制的影响的文献越来越多.
- 关于数字化对公务员工作和工作环境的影响的研究有限.
研究的目的:
- 审查有关数字化如何影响公共部门雇员的工作和工作环境的现有证据.
- 识别当前研究中的知识差距.
主要方法:
- 对同行评审的学术期刊文章进行范围审查.
- 搜索的数据库:PubMed,PsycINFO,商业源头总理,以及Scopus. 搜索的数据库:PubMed,PsycINFO,商业源头总理,以及Scopus.
- 包括52项研究,主要关注办公室或护理工作者.
主要成果:
- 自2020年以来,观察到研究兴趣的增加.
- 屏幕级官僚面临的挑战:工作与生活平衡问题,技术压力,失去工作的恐惧.
- 街头官僚面临的挑战:裁量权减少,用户参与不足,道德压力.
结论:
- 存在显著的知识差距,特别是关于工作环境重点,非办公室/健康部门,非欧洲环境和像人工智能这样的新兴技术.
- 建议包括将相关问题纳入国家/地方调查,在代表性不足的部门/地区进行更多研究,并鼓励进行比较研究.
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