防范倦怠的长城:企业社会责任在中国酒店服务行业的影响
Yu Wang1, Li Yan2, Mohammad Said Ibrahim Alshuaibi3
1School of Management, Zunyi Medical University, Guizhou, China.
Acta psychologica
|March 18, 2025
概括
企业社会责任 (CSR) 显著减少了中国酒店业的员工倦怠. 员工的幸福感和内在动机是调解这种保护效应的关键因素,增强工作场所的幸福感.
科学领域:
- 工商管理 工商管理
- 组织行为 组织行为
- 人力资源管理 人力资源管理
背景情况:
- 员工福利是中国酒店业的一个关键问题.
- 在这个行业中,员工倦怠是一个重大挑战.
- 了解影响倦怠的因素对于组织的成功至关重要.
研究的目的:
- 调查企业社会责任 (CSR) 和员工倦怠之间的关系.
- 检查员工幸福感和内在动机的调解作用.
- 探索北京和上海酒店业内这些动态.
主要方法:
- 采用了定量,三波数据收集方法.
- 结构方程建模 (SEM) 用于数据分析.
- 从北京和上海的酒店组织收集了385个有效的答案.
主要成果:
- 发现企业社会责任对员工倦怠有显著的负面影响.
- 员工的幸福感和内在动机被证实是重要的调解者.
- 这些发现支持了企业社会责任 (CSR) 作为抗倦怠缓冲的假设.
结论:
- 企业社会责任倡议通过减少倦怠,积极影响员工福祉.
- 投资以员工为中心的企业社会责任对酒店组织来说具有战略意义.
- 这项研究有助于理解中国酒店业环境中的企业社会责任和福祉.
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