初级医疗保健服务的认证:系统性审查
Babak Rastegarimehr1, Ahmad Ahmadi Teymourlouy1, Hasan Abolghasem Gorji1,2
1Department of Health Services Management, School of Health Management and Information Sciences, Iran University of Medical Sciences, Tehran, Iran.
Journal of education and health promotion
|March 19, 2025
概括
全球初级医疗保健 (PHC) 计划的认证涉及评估卫生系统功能,如管理和服务提供. 综合标准应包括客户满意度,获得和资源管理,以实现有效的医疗保健.
科学领域:
- 医疗保健服务研究 医疗服务研究
- 医疗保健管理的管理
- 公共卫生政策 公共卫生政策
背景情况:
- 认证对于卫生组织达到既定标准至关重要.
- 了解全球初级医疗保健 (PHC) 认证计划对于提高质量至关重要.
研究的目的:
- 系统地审查和总结国际PHC认证计划.
- 确定PHC认证标准中的关键领域和维度.
主要方法:
- 在线数据库的系统审查 (PubMed,Scopus,科学网,谷歌学者).
- 包括定性,定量和混合方法研究 (1990-2022年).
- 使用Joanna Briggs Institute (JBI) 工具进行评估,并通过框架方法进行分析.
主要成果:
- 调查结果涵盖了四个卫生系统功能:管理,资源生产,融资和服务提供.
- 确定了10个子主题,包括政策制定,人力资源,服务的获取和质量.
- 认证应考虑绩效指标以及客户/员工满意度,IT和资源管理.
结论:
- 有效的PHC认证需要一种超越绩效指标的整体方法.
- 整合客户/员工的权利,访问,IT和资源管理,提高了认证的有效性.
- 全球PHC认证标准应该是全面的,涵盖所有卫生系统功能.
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