用户体验一个定制的视频会议系统为基于网络的家庭访问在重症监护室的患者:护理人员的一年跨部门调查
Aoife Murray1,2, Irial Conroy1, Frank Kirrane3
1Health Innovation Via Engineering Laboratory, School of Medicine, University of Galway, University Road, Galway, H91TK33, Ireland, 353 091492147.
密切护理护士发现一个定制的视频会议系统,ICU FamilyLink,非常令人满意的维持家庭沟通,当面对面的访问是不可能的. 该系统被证明是未来使用的有价值的,增强了超越流行病限制的以患者为中心的护理.
科学领域:
- 医疗保健技术 技术 医疗保健 技术
- 护理信息学 护理信息学
- 患者沟通 患者沟通
背景情况:
- 在COVID-19大流行期间,医院访问限制需要创新的患者沟通策略.
- 视频会议系统提供了一个解决方案,以维持以患者为中心的护理,当物理存在是不可行的.
- 这些系统仍然适用于面临距离,交通或社会经济限制等障碍的家庭.
研究的目的:
- 评估重症监护护人员与ICU FamilyLink视频会议系统的经验.
- 确定系统用于家庭沟通的场景.
- 评估未来采用视频会议的潜力,以改善家庭参与.
主要方法:
- 对22名重症监护室 (ICU) 护士进行了修改后的远程医疗可用性调查问卷.
- 这项研究是在爱尔兰一家三级医院实施ICU FamilyLink系统一年后进行的.
- 还评估了参与者在患者沟通中使用视频会议的先前经验.
主要成果:
- 95%的护士对ICU FamilyLink系统表示满意,表明愿意在未来情况下使用它.
- 该系统在易用性,可学习性,界面,交互性,可靠性和实用性方面表现出高的可用性得分.
- 护士们强调了该系统在超越流行病的情况下的重要性,例如当家庭在国外或患者意外生病时.
结论:
- 量身定制的视频会议系统可以有效地保持患者和无法在场的家人之间的沟通.
- 该ICU FamilyLink系统得到了护理人员的积极欢迎,证明了其可接受性和实用性.
- 基于Web的沟通工具对于在多样化和具有挑战性的医疗环境中加强以患者为中心的护理至关重要.
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