电药服务需要具体标准:从印尼社区药房的定性研究中得出的教训
Kartika Citra Dewi Permata Sari1, Adelia Nathifa Rachma Nur Setiati1, Larasati Arrum Kusumawardani1
1Faculty of Pharmacy, Universitas Indonesia, Depok, Indonesia.
Digital health
|March 24, 2025
概括
印度尼西亚 印度尼西亚 印度尼西亚
科学领域:
- 制药科学 制药科学
- 医疗信息学 医疗信息学
- 公共卫生政策 公共卫生政策
背景情况:
- 印度尼西亚和其他低收入和中等收入国家一样,缺乏具体的远程药房实践标准.
- 现有的传统药房指南用于评估远程药房服务.
- 这在服务质量和患者安全方面造成了潜在的差异.
研究的目的:
- 探索在印度尼西亚社区药房中实施远程药房服务.
- 确定当前远程药房实践与已建立的制药服务标准之间的差距.
- 为制定特定的远程药剂指南提供信息.
主要方法:
- 在印度尼西亚德波克的七家社区药房进行了定性研究.
- 在2023年采用半结构面试,直接观察和模拟患者互动收集的数据.
- 使用NVivo软件对字面转录的专题分析.
主要成果:
- 出现了四个主题:结构,日常实践,挑战和远程医疗的推动因素.
- 远程药房服务包括通过移动应用程序发药,患者教育和药物信息.
- 主要挑战包括系统互操作性,沟通缺口和缺乏数字服务标准,影响药物可用性和电子处方有效性.
结论:
- 传统的标准不足以评估远程药学.
- 专门的远程药房标准对于应对特定挑战至关重要.
- 制定这些标准将提高数字化药物护理的患者安全和服务质量.
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