领导者在实施富有同情心,尊重和关怀的实践方面经验丰富:一个释学现象学研究
Kemal Jemal1, Abiyu Geta2, Fantanesh Desalegn2
1Salale University, Fitche, Ethiopia.
概括
埃塞俄比亚的同情,尊重和关怀 (CRC) 计划提高了医疗保健的质量. 领导承诺,志愿服务和倡导是成功实施CRC和以患者为中心的护理的关键.
科学领域:
- 医疗保健服务研究 医疗服务研究
- 质量健康研究 质量健康研究
- 以患者为中心的护理
背景情况:
- 在过去的5年里,在埃塞俄比亚的卫生设施中实施了同情,尊重和关怀 (CRC) 计划.
- 这些倡议旨在提高医疗保健质量,并提供以患者为中心,富有同情心和尊重的服务.
研究的目的:
- 探索领导者在埃塞俄比亚卫生设施中实施CRC的实践经验.
- 了解有助于CRC计划在医疗保健部门取得成功的因素.
主要方法:
- 一个释学现象学的定性研究.
- 从2022年1月到2023年1月,埃塞俄比亚6个地区的26名故意选择的领导人进行了深入采访.
- 数据分析涉及使用ATLAS.ti版本7.02.2的解释性现象学分析.
主要成果:
- 出现了五个主要主题:领导对CRC的承诺,CRC的推动者,通过志愿服务体现CRC,倡导CRC转型,并维持CRC整合.
- 14个子主题进一步详细介绍了这些发现.
- 成功实施CRC与领导力,协作,志愿服务,宣传和可持续性有关.
结论:
- 埃塞俄比亚卫生机构的CRC计划实施取得了成功.
- 这些计划对医疗保健质量,组织效率,以人为中心的护理和促进人权产生了积极的影响.
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