设计思维与行动后审查对团队绩效的相对影响:经验式/插曲式团队学习视角
Jingqiu Chen1, Dana R Vashdi2, Qingyue Fan1
1Antai College of Economics and Management, Shanghai Jiao Tong University.
The Journal of applied psychology
|March 27, 2025
概括
设计思维 (DT) 干预措施通过增强团队的学习和记忆来提高团队绩效,而不是行动后评估 (AAR). 这种团队发展方法对于具有高度多样性的任务尤其有效.
科学领域:
- 组织心理学 组织心理学
- 团队动力学 团队动力学
- 经验式学习理论经验式学习理论
背景情况:
- 将体验式学习理论扩展到团队级干预.
- 在团队开发中比较行动后评估 (AAR) 和设计思维 (DT).
- 在表演情节中调查团队学习和新兴状态.
研究的目的:
- 开发和测试一个模型,解释AAR和DT干预措施对团队绩效的相对影响.
- 检查DT如何作为重新设计的团队发展干预措施,增强团队的新兴状态和表现.
- 评估团队任务多样性对DT干预有效性的调节作用.
主要方法:
- 多波现场实验涉及制造公司的团队.
- 实施行动后审查 (AAR) 和设计思维 (DT) 干预措施.
- 在6个月的时间内测量团队表现,团队学习气候和交易性记忆系统规范.
主要成果:
- 与行动后审查 (AAR) 相比,设计思维 (DT) 干预与团队绩效的短期 (6个月) 改善有关.
- 数字训练对团队表现的积极影响部分是由团队学习气候和交易性记忆系统规范的改进中介的.
- 在任务多样性较高的团队中,DT干预对团队绩效的好处更为明显.
结论:
- 设计思维 (DT) 为团队的学习和发展提供了比行动后评估 (AAR) 更全面的方法,从而提高了团队的表现.
- 团队学习气候和交易记忆是通过DT干预改善团队成果的关键机制.
- 这些发现对团队学习的理论理解和组织发展中的实际应用都有重大影响.
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