对社交聊天机器人的态度的文化变化
Dunigan P Folk1, Chenxi Wu1, Steven J Heine1
1The University of British Columbia, Vancouver, Canada.
Journal of cross-cultural psychology
|March 31, 2025
概括
文化差异影响社交联系与对话式AI. 与欧洲背景的人相比,东亚人对人工智能聊天机器人表现出更大的接受和人类化.
科学领域:
- 心理学 心理学 心理学
- 人与计算机的交互
- 文化研究 文化研究
背景情况:
- 越来越多的对话性AI需要了解用户的态度.
- 之前的研究还没有广泛探索人类-人工智能社会联系的文化差异.
研究的目的:
- 用对话式人工智能研究对社会联系的态度的文化差异.
- 检查人类形象主义在调解这些文化差异中的作用.
主要方法:
- 进行了两项研究,共有1659名参与者.
- 第一项研究涉及大学生,他们比较了东亚和欧洲的背景.
- 第二项研究将东亚的中国和日本成年人与美国成年人进行了比较,测量了态度和人形.
主要成果:
- 东亚参与者报告说,与人类互动相比,与聊天机器人建立社交联系的享受和认可更高.
- 在东亚和美国样本之间观察到类似的文化差异.
- 人类化技术的趋势解释了观察到的态度的文化差异.
结论:
- 对对话式AI的态度存在显著的文化变化.
- 人类形象主义是人类-人工智能社会联系中文化差异的关键因素.
- 研究结果强调了文化背景在设计和采用人工智能技术中的重要性.
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