第43届弗农墙讲座:关系工作对解决问题带来了什么?
1Department of Education, University of Oxford, Oxford, UK.
The British journal of educational psychology
|March 31, 2025
概括
在复杂问题上成功合作需要关系专业知识和代理. 这项研究引入了三个关系概念:关系专业知识,常识和关系代理,以加强跨专业工作和客户赋权.
科学领域:
- 专业间合作 专业间合作
- 复杂的问题解决能力.
- 文化历史理论 文化历史理论
背景情况:
- 复杂的问题需要从业者和客户之间的跨学科合作.
- 问题可以"发现" (用现有知识解决) 或"创建" (需要产生新的知识).
- 研究探讨了专业间的动态,动机对齐和复杂问题解决方面的专业知识.
研究的目的:
- 调查成功的从业者与客户合作中的流程.
- 探索在解决复杂问题时,在实践的交叉点发生了什么.
- 检查动机如何对齐和专业知识是如何在协作工作中使用的.
主要方法:
- "创建问题"的案例研究,包括为自闭症患者开发应用程序和跨专业工作评估.
- 分析英语儿童服务中新兴的跨专业工作.
- 对人类发展的文化历史方法的应用.
主要成果:
- 确定了三个关系概念:关系专业知识,常识和关系代理.
- 关系专业知识建立了对参与者的动机的共享理解,调解了合作.
- 关系代理从合作中产生,加强从业者和客户的行动.
结论:
- 关系概念为培训跨专业工作和增强客户代理能力提供了一个框架.
- 这些概念为研究人员提供了研究合作的工具.
- 文化历史研究方法有效地在实践中捕捉到协作概念.
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