一线管理人员在养老院领导多元文化工作人员组的经验和语言发展倡议的实施:一种定性研究
Elisabet Eriksson1,2, Cecilia Arving1, Katarina Hjelm1
1Uppsala University, Sweden.
概括
第一线管理人员 (FLM) 面临着领导多元文化养老院团队的挑战. 支持跨文化领导的FLM对于有效的语言发展和文化一致的护理至关重要.
科学领域:
- 医疗保健管理的管理
- 护理领导力 护理领导力
- 劳动力的多样性 劳动力的多样性
背景情况:
- 外国出生的护理人员的母语能力有限,对养老院的第一线管理人员 (FLM) 构成挑战.
- 领导多元文化和多语言员工需要特定的技能和策略.
研究的目的:
- 探索一线管理人员在养老院领导多元文化员工的经验.
- 了解不同团队中语言发展举措的实施情况.
主要方法:
- 采用了一个探索性的描述性研究设计.
- 数据是通过与12名参与者进行的四次焦点小组讨论收集的.
- 数据分析遵循了针对焦点组讨论的既定方法.
主要成果:
- 关键主题包括领导力适应多元文化环境所面临的挑战.
- 管理人员发现,与语言开发一起工作既具有挑战性,也具有刺激性.
- 在不断变化的条件下弥合差距带来了进一步的困难.
结论:
- 在培养积极的工作环境,同事关系和能力发展方面,FLMs的作用是苛刻的.
- 跨文化护理领导培训需要足够的时间,资源和支持.
- 发展这些能力对于文化一致的护理和有效的语言倡议至关重要.
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