提高对科护理的准入:通过以人为中心的设计优化远程科仪表板
Melissa Swee1,2, Bharat Kumar3, M Lee Sanders4
1Division of Nephrology, University of Iowa Carver College of Medicine, 200 Hawkins Drive, Iowa City, IA, 52245, USA. Melissa-Swee@UIowa.edu.
BMC nephrology
|April 1, 2025
概括
创建了一个新的Telenephrology仪表板,以改善退伍军人获得专业脏护理的机会. 该工具优化了远程咨询和脏健康监测,使用以人为中心的设计方法.
科学领域:
- 腎臟病學 (nephrology) 是一種醫學專業.
- 医疗信息学 医疗信息学
- 人与计算机的交互
背景情况:
- 慢性病 (CKD) 的负担正在增加,需要改善获得专业科护理的机会,特别是在服务不足的人群中.
- 爱荷华市退伍军人事务医疗保健系统 (ICVAHCS) 服务于15万名退伍军人,他们面临着提供公平获得科服务的挑战.
- 开发了一个Telenephrology仪表板,以解决这些访问障碍,并加强ICVAHCS内的CKD管理.
研究的目的:
- 优化一个Telenephrology仪表板作为终端用户的实用工具.
- 为了促进远程科咨询和有效监测脏健康.
- 改善患有脏疾病的退伍军人专业护理的可及性和质量.
主要方法:
- 人为中心的设计 (HCD) 框架指导了仪表板的优化,涉及五个阶段:同情,定义,构想,原型和测试.
- 研究人员在远程咨询期间对科医生进行了10小时的观察,并与临床医生进行了半结构化采访.
- 一个快速创意研讨会,随后是代原型和测试,根据用户反和技术要求,改进了仪表板.
主要成果:
- 代设计过程揭示了改善视觉数据表示,增强数据准确性以及标准化和定制之间的平衡的关键需求.
- 开发了五个仪表板原型,测试并改进到最终版本.
- 最终的Telenephrology仪表板具有图形功能趋势表示,总结实验室数据表,详细的事件检查,可定制的用户视图和预测性病进展模型.
结论:
- 使用以人为中心的设计方法成功开发了Telenephrology仪表板,以增强远程脏病咨询.
- 未来的研究将评估仪表板对用户的影响,并参考临床医生的满意度,获得护理和患者的结果.
- 该仪表板代表了改善为患有脏疾病的退伍军人提供专业护理的重要一步.
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