游戏化水危机管理:饮用水污染应急响应的严游戏
Jingyan Huang1, Catherine M Ashcraft1,2, Weiwei Mo1,3
1Natural Resources & Earth Systems Science Program, University of New Hampshire, Durham, New Hampshire, United States of America.
PloS one
|April 1, 2025
概括
这个严的游戏培训了有关水危机沟通的利益相关者. 积极主动,透明的沟通有效地解决污染紧急情况,改善组织间协调.
科学领域:
- 环境科学 环境科学
- 公共卫生 公共卫生
- 应急管理 应急管理
背景情况:
- 不受监管的化学物质泄漏对水资源构成重大风险.
- 有效的沟通和协作对于管理水污染紧急情况至关重要.
- 现有的培训方法可能无法在危机期间充分解决利益相关者之间的动态.
研究的目的:
- 为了引入一款模拟化学泄漏水危机的严游戏.
- 评估利益相关者沟通和合作对解决危机的影响.
- 识别在水灾紧急情况期间组织间协调的挑战.
主要方法:
- 开发一个严的游戏,有五个不同的利益相关者角色 (化学品制造商,居民,水处理厂,环境机构,卫生部门) 和一个促进者.
- 举办游戏会议,共有41名代表各利益相关方的参与者.
- 分析参与者的反和游戏结果,以评估沟通效率和协调挑战.
主要成果:
- 频繁,主动和透明的沟通显著加快了决策和危机解决的速度.
- 游戏参与者在组织间协调和沟通方面遇到了挑战.
- 模拟突出了对标准化通信协议和培训的需求.
结论:
- 严的游戏是培训水危机管理利益相关者的有效工具.
- 加强沟通策略对于减轻水污染事件的影响至关重要.
- 标准化的培训和通信协议是必要的,以改善应对环境紧急情况.
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