人工智能反和工作场所的社会支持,提高职业自我效能:日本的一项随机对照试验
Yasushi Watanabe1, Masataka Nakayama2, Kosuke Takemura3
1Kyoto University Graduate School of Human and Environmental Studies, Yoshida-nihonmatsucho, Sakyo-ku, Kyoto-shi, Kyoto, 606-8501, Japan. yasushi.watanabe.77@gmail.com.
Scientific reports
|April 2, 2025
概括
人工智能聊天机器人可以增强工作场所的反和员工的自我效能. 积极的AI反提高了职业自我效能,而负面的反需要强有力的社会支持来实现类似的效果.
科学领域:
- 人工智能的人工智能
- 组织心理学 组织心理学
- 人与计算机的交互
背景情况:
- 人工智能 (AI) 越来越多地被预测为工作场所提供反.
- 了解人工智能和人类在反交付中的互补作用对于有效的员工发展至关重要.
- 现有的研究缺乏关于不同劳动力的AI驱动反机制的经验数据.
研究的目的:
- 调查人工智能驱动的反 (正面与负面) 对职业自我效能的有效性.
- 检查社会支持对人工智能反影响的调节作用.
- 在工作场所反系统中确定AI的最佳整合策略.
主要方法:
- 一个随机控制的实验与日本的办公室工人和自由职业者进行.
- 使用了两个基于Chat-GPT的AI聊天机器人:一个用于积极反,一个用于负面反.
- 混合效应模型分析评估了人工智能反对职业自我效能的影响,以社会支持为调节.
主要成果:
- 人工智能聊天机器人的积极反显著提高了职业自我效能.
- 人工智能聊天机器人的负面反也提高了自我效能,但只有当有高的社会支持时.
- 监事和同事的社会支持调节了负面AI反的有效性.
结论:
- 人工智能聊天机器人可以成为提供工作场所反和提高员工自我效率的有效工具.
- 人工智能在反系统中的整合应该考虑工作场所内的社会支持水平.
- 人类和人工智能可以在员工发展中发挥互补作用,优化反交付.
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