在COVID-19期间重新部署对护士福利,绩效和保留的影响:混合方法研究 (REDEPLOY)
Hannah Hartley1, Alice Dunning1, Jenni Murray1
1Yorkshire Quality and Safety Research Group, Bradford Institute for Health Research, Temple Bank House, Bradford Royal Infirmary, Bradford, UK.
Health and social care delivery research
|April 5, 2025
概括
在COVID-19期间,护士大规模重新部署优先考虑人员配置而不是福利,影响护士的心理健康和工作保留. 需要提出建议,以改善未来的做法.
科学领域:
- 医疗保健管理的管理
- 护理学研究 护理学研究
- 组织心理学 组织心理学
背景情况:
- 由于COVID-19大流行,需要在国家卫生服务 (NHS) 中大规模重新部署护士.
- 了解护士重新配置对员工福利,绩效和留守的执行和影响仍然有限.
- 这项研究解决了有关在疫情期间护士重新部署管理和后果的知识差距.
研究的目的:
- 调查COVID-19大流行之前和期间护士重新部署的管理.
- 探索护士对重新部署经历的看法和理解.
- 评估重新分配对护士心理健康,福祉,工作表现和留守意图的影响.
主要方法:
- 采用混合方法方法,结合半结构面试,重点小组和调查.
- 参与者包括38名护士经理/人力资源顾问和63名在NHS三家急性医院信托机构重新部署的护士.
- 数据是在三个时间点 (2021年3月至2022年2月) 收集的,并使用主题分析,笔画肖像分析和多层次建模进行分析.
主要成果:
- 七个主题揭示了重新部署的流程,决策和影响,突出了指令驱动的人员需求和以人为本的管理之间的冲突.
- 护士经常觉得被当作商品对待,对心理健康,幸福感,绩效和员工留守产生了深远的负面影响.
- 纵向分析确定了重新部署的三个"旅程",对身份,倦怠,痛苦和离开的意图产生严重影响,特别是在最受影响的旅程中.
结论:
- 在COVID-19期间,护士重新部署优先考虑人员数量,对护士福祉,绩效和保留产生负面影响.
- 对护士心理健康和工作满意度有重大影响,需要改变政策和实践.
- 该研究的建议需要得到认可和评估,以减轻不利影响并改进未来的重新部署策略.
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