人的参考和相关属性在积极和消极的Yelp医院评论中

Camilla Vásquez1, Melike Akay1

  • 1University of South Florida, USA.

PubMed
概括

在Yelp上的患者评论通常集中在员工的互动上,而不仅仅是医疗保健. 分析显示,家庭成员经常写评论,负面反可能表明更广泛的医院问题.

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