基于情感事件理论的新生儿护士之间的情感劳动的定性研究
概括
新生儿护士经历了由内部和外部因素影响的情感劳动. 医院应实施干预措施,以改善战略,心理健康和新生儿护理质量.
科学领域:
- 护理 护理 护理
- 心理学 心理学 心理学
- 医疗保健管理的管理
背景情况:
- 情感劳动是护理的关键方面,特别是在高压环境中,如新生儿重症监护室.
- 了解影响情绪劳动的因素对于支持护士的福祉和患者护理质量至关重要.
研究的目的:
- 调查新生儿护士工作事件,策略,背景和情感劳动的个体特征.
- 为增强新生儿护理中的情感劳动策略提供基础.
主要方法:
- 使用了定性现象学设计.
- 半结构面试对来自第三级A级儿童医院的14名新生儿护士进行了半结构面试.
- 数据分析遵循了Colaizzi的七步方法.
主要成果:
- 出现了四个主要主题:在有限的环境中产生情绪劳动的来源,在不同的情绪反应下产生情绪劳动的策略和后果,影响策略的上下文因素和人格特征.
- 八个子主题进一步详细介绍了情感劳动的复杂经验.
- 研究结果强调了内部和外部因素在塑造护士情感劳动中的相互作用.
结论:
- 内部和外部因素都对新生儿护士的情绪劳动有很大影响.
- 医院和护理管理人员的组织干预对于改善情感劳动策略至关重要.
- 加强情感劳动策略可以积极影响护士的心理健康和新生儿护理护理的质量.
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