人们如何看待听众?
Guy Itzchakov1, Geoffrey Haddock2, Sarah Smith2
1University of Haifa, Haifa, Israel.
Royal Society open science
|April 10, 2025
概括
人们认为善于倾听的人更温暖,更有能力. 这些对倾听技能的积极看法显著影响人际关系和社会互动.
科学领域:
- 社会心理学 社会心理学
- 沟通研究 沟通研究
- 人际关系的动力学
背景情况:
- 倾听对于社会互动和沟通至关重要.
- 研究往往侧重于演讲者的好处,忽视了听众如何被感知.
- 了解听众的感知是解释关系动态的关键.
研究的目的:
- 调查个人如何看待好听者和坏听者.
- 识别与有效倾听相关的属性和行为.
- 检查听众感知的下游后果.
主要方法:
- 三项研究 (N=1509) 评估了听众的属性和行为.
- 研究1涉及参与者识别和评价熟人作为好听者或坏听者.
- 第二项研究使用反向相关性将听众感知与面部表达和属性评分联系起来.
- 第三项研究证实了发现并不是由于一般的积极性偏差.
主要成果:
- 善于倾听的人在积极的属性和行为方面获得了更高的评分.
- 这些积极的属性和行为调解了人们对温暖,能力,谦逊和共同价值观的看法.
- 听众的感知显著影响人际关系的结果.
结论:
- 善于倾听的感知与特定的积极属性和行为有关.
- 这些感知会影响人们对温暖,能力和价值观的判断.
- 被认为是一个好听者或坏听者,会对人际关系产生重大影响.
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