长期使用聊天机器人系统对医疗保健专业人员职业身份形成和压力的影响:一项小规模比较研究
1Graduate School of Humanities and Social Sciences, Hiroshima University, Hiroshima, JPN.
Cureus
|April 11, 2025
概括
数字心理健康聊天机器人可以增强专业身份,减少医疗保健工作者的压力. 长期使用这些反射干预措施有望改善幸福感和自我感知.
科学领域:
- 数字心理健康干预数字心理健康干预
- 医疗保健专业人员的福祉
- 心理支持系统 心理支持系统
背景情况:
- 数字心理健康干预措施,包括聊天机器人,正在获得支持医疗保健专业人员的吸引力.
- 通过聊天机器人进行反思实践可能有助于身份发展和减轻压力.
- 这些数字工具的长期影响需要进一步调查.
研究的目的:
- 评估聊天机器人系统对日本医疗保健专业人员职业认同和压力的9个月影响.
- 用线图方法评估聊天机器人的有效性,用于心理健康支持.
- 探索数字干预对医疗保健工作者的自我认知和压力的长期影响.
主要方法:
- 一个平行组设计,有8名参与者 (护士,理疗师) 随机分配到一个聊天机器人使用或不使用组.
- 九个月的随访,包括干预前,干预后和洗期后的评估.
- 使用了日本身份发展尺度尺度 (DIDS-J) 和公共卫生研究基金会压力清单简单表 (PHRF-SCL).
主要成果:
- 聊天机器人小组在职业身份维度 (承诺形成,认同承诺,广泛探索,深度探索) 中显示出显著的改进.
- 干预组还报告了压力指标 (焦虑/不确定性,疲劳/身体反应,抑郁情绪/不足) 的显著降低.
- 在系统使用和不使用组之间观察到有统计学意义的差异.
结论:
- 长期参与反思性聊天机器人干预可以促进专业身份的发展.
- 这些数字工具可以有效地减轻医疗保健专业人员的特定压力反应.
- 未来的研究应该涉及更大,更多样化的样本和扩展的后续行动,以获得强大的验证.
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