一种调度优化方法,以减少专家的门诊等待时间
1Department of Economics, Management and Industrial Engineering and Tourism, University of Aveiro, Campo Universitário De Santiago, 3810-193 Aveiro, Portugal.
Healthcare (Basel, Switzerland)
|April 12, 2025
概括
这项研究引入了一个优先级安排模式,以减少葡萄牙国家卫生服务 (NHS) 的长时间门诊预约等待时间. 这种方法优化了医院的容量和预约顺序,大大减少了等待专家护理的患者的延迟.
科学领域:
- 医疗保健服务研究 医疗服务研究
- 运营研究 运营研究
- 公共卫生政策 公共卫生政策
背景情况:
- 门诊护理的长时间等待是一个重大的全球公共卫生挑战.
- 葡萄牙国家卫生服务 (NHS) 旨在提供公平的医疗服务,但预约延迟阻碍了这一目标.
- 调度和资源分配中的低效率导致患者等待时间延长.
研究的目的:
- 开发和评估NHS内部门诊预约的新型优先级安排方法.
- 通过优化医院容量和预约顺序,提高医疗保健的可访问性,减少等待时间.
- 为改善医疗管理和患者流动提供数据驱动工具.
主要方法:
- 一个数学模型与启发式方法集成,用于优先级和调度.
- 这种方法优化了在定义的地理区域内的医院容量.
- 基于真实NHS医院数据的模拟实例被用于测试和验证.
主要成果:
- 该模型有效地整合了区域医院的资源,以有效地分配专家预约.
- 通过优化安排,观察到患者等待时间的显著减少.
- 这种方法证明了专业门诊护理的可获得性得到改善.
结论:
- 提出的优先级安排策略为管理门诊预约系统提供了一个有希望的解决方案.
- 整合到决策支持系统可以为医疗保健管理提供有价值的工具.
- 这项研究有助于提高公共医疗保健提供效率和公平性.
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