组织承诺模型在医疗保健中的实际含义:护士的案例
Mercedes Rodríguez-Fernández1, Juan Herrera1, Carlos de Las Heras-Rosas2
1Faculty of Social and Work Studies, University of Málaga, Málaga, Spain.
Journal of nursing management
|April 14, 2025
概括
改善护士保留和患者护理需要专注于员工的承诺和福祉. 关键策略包括培养情感承诺,增强沟通,减少工作压力以应对轮流.
科学领域:
- 医疗保健管理的管理
- 护理劳动力研究 护理劳动力研究
- 组织心理学 组织心理学
背景情况:
- 医疗机构面临着独特的人力资本挑战,包括道德压力,情绪疲劳和护理人员短缺,影响护理质量.
- 这些挑战是由医疗保健工作和轮班分配的性质加剧的.
- 人员问题显著影响患者护理的整体质量.
研究的目的:
- 确定和巩固对医疗保健管理人员有益的人力资源实践.
- 提高组织绩效和医疗保健中心的护理质量.
- 减少护理人员自愿流动的意图.
主要方法:
- 进行了系统的文献审查.
- 该评论分析了来自Web of Science数据库的229篇论文.
- 从文献中提取了对护理人员的实际含义.
主要成果:
- 发展情感承诺可以提高组织绩效和患者安全文化.
- 改善的沟通,有意义的工作,认可和工作灵活性对护士的患者护理结果产生了积极的影响.
- 刺激规范性承诺和减少过度控制等策略至关重要.
结论:
- 解决工作倦怠和压力对于减少护士自愿流动至关重要.
- 培养支持性的工作环境可以提高员工的留守率和患者护理质量.
- 有效的人力资源管理实践对于可持续的医疗保健服务至关重要.
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