在纳米比亚的一家教学医院,护士们对冲突管理的经验:一种定性研究
Takaedza Munangatire1, Nestor Tomas1, Maria M Alweendo1
1University of Namibia, P.O. Box 88, Rundu, Namibia.
Journal of nursing management
|April 14, 2025
概括
纳米比亚的护士经常面临工作场所的冲突. 在护理课程中加强冲突管理教育对于改善患者护理和团队合作至关重要.
科学领域:
- 护理 护理 护理
- 医疗保健管理的管理
- 解决冲突 解决冲突
背景情况:
- 工作场所冲突是护理实践中常见的现象.
- 有效的冲突管理对于促进团队合作和确保高质量的患者护理至关重要.
- 了解护士对冲突的看法是制定成功管理策略的关键.
研究的目的:
- 为了探索护士们在纳米比亚中央医院的冲突管理生活经验.
- 找出解决护理冲突的挑战和有效方法.
主要方法:
- 采用了定性,描述性的现象学方法.
- 从一家教学医院有意挑选15名护士进行深入采访.
- 对2021年6月至11月期间收集的采访数据进行了主题分析.
主要成果:
- 出现了五个主要主题:冲突的理解,冲突发展,管理方法,后果和服务培训.
- 不充分的冲突管理教育和技能可能导致未解决或管理不善的冲突情况.
- 护士的经验强调了需要改进冲突解决策略的需要.
结论:
- 在本科和持续护理课程中加强冲突管理教育至关重要.
- 加强冲突管理培训可以使护士能够更好地处理具有挑战性的情况.
- 改善冲突管理技能预计将对护理实践和患者护理质量产生积极影响.
相关概念视频
Obedience
32.5K
According to obedience research, we may harm others under the forceful pressures of an authority figure (Milgram, 1974). How about if the inappropriate orders were delivered with less force? The increasing interdependence between nurses and physicians compelled Hofling and his colleagues to explore nurses’ reactions to a potentially harmful medical request made by the perceived authority figure, the doctor (Hofling, Brotzman, Dalrymple, Graves, & Pierce, 1966). In this situation,...
32.5K
Ethical Dilemmas I
765
Ethical dilemmas in nursing are of utmost importance, as they often arise from the tension between adhering to core ethical principles and the practical realities of healthcare delivery. These dilemmas require nurses to navigate complex situations where competing ethical considerations pull them in different directions.
Let us explore some examples to understand the potentially complex moral decisions nurses face.
Take the case of caring for minors, particularly in areas related to reproductive...
Let us explore some examples to understand the potentially complex moral decisions nurses face.
Take the case of caring for minors, particularly in areas related to reproductive...
765
Ethical Issues
811
Nurses are essential in patient care, upholding the ethical principles of their profession and effectively navigating ethical dilemmas. Neglecting ethical issues can lead to inadequate patient care, compromised therapeutic relationships, and moral distress among healthcare workers.
Ethical Concerns in Healthcare:
Ethical Concerns in Healthcare:
811
Nurses' Legal Responsibilities III
633
Nurse-to-nurse relationships are legally required to adhere to professional standards, ensuring a respectful and positive working environment. Professional conduct demands that nurses treat all colleagues respectfully and courteously, fostering a productive, supportive workplace. Nurses must actively eliminate bullying, discrimination, and harassment to maintain a safe and inclusive environment.
Cultivating a culture of collaboration and mutual respect among nurses transcends mere enhancement...
Cultivating a culture of collaboration and mutual respect among nurses transcends mere enhancement...
633
Nurses' Legal Responsibilities II
665
Establishing a secure, collaborative nurse-patient relationship is crucial for delivering high-quality care. This relationship, founded on trust, respect, and honesty, enhances the patient's comfort and willingness to share vital health information. For example, a nurse who listens actively and without judgment provides clear information about health conditions and treatment options and respects patient decisions, which builds a trusting relationship.
Communication between nurses and...
Communication between nurses and...
665
Nurses' Legal Responsibilities I
674
In healthcare, informed consent is a crucial process that involves thoroughly communicating medical treatment options to patients, including benefits, risks, potential side effects, and alternatives. This process enables patients to make well-informed decisions about their care, ensuring they understand the implications of their choices before consenting to or refusing treatment.
The legal responsibilities of a nurse regarding informed consent include the following:
The legal responsibilities of a nurse regarding informed consent include the following:
674


