开发数字健康沟通成熟度模型:系统审查
Grace Jeonghyun Kim1, Kang Namkoong1
1Department of Communication, University of Maryland, College Park, College Park, MD, United States.
Journal of medical Internet research
|April 14, 2025
概括
本次审查引入了数字健康沟通成熟度模型 (DHCMM),这是评估数字健康倡议的新框架. DHCMM强调用户沟通和参与,改善患者护理和卫生系统效率.
科学领域:
- 数字健康数字健康
- 卫生沟通健康沟通
- 成熟期模型 成熟期模型
背景情况:
- 数字健康对现代医疗保健至关重要,但现有的成熟模型忽视了沟通.
- 当前的模式往往优先考虑技术,而不是用户参与和沟通方面.
研究的目的:
- 在数字健康成熟度模型中识别用户沟通的缺陷.
- 为全面评估提出数字健康沟通成熟度模型 (DHCMM).
主要方法:
- 按照PRISMA指南进行系统审查.
- 在 EBSCO,PubMed 和 ProQuest 搜索了关于数字健康成熟度和沟通的研究.
- 包括31项英语研究,重点关注数字健康成熟度模型.
主要成果:
- 现有的模型大大支持基础设施而不是用户参与 (例如,只有35%的用户满意度).
- 只有不到五分之一的模型解决了个性化或定制化的问题.
- DHCMM提供7个成熟度级别,重点是以用户为中心的指标和治理.
结论:
- 通过优先考虑沟通和用户参与,DHCMM增强了数字健康评估.
- 该模型为医疗保健组织提供可操作的见解,以改善数字健康举措和患者结果.
- 采用DHCMM可以导致更公平,以用户为中心的医疗保健系统.
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