用户参与乌干达电子健康信息系统开发过程:在需求收集和分析方面缺少什么?
Christine Kalumera Akello1, Josephine Nabukenya2
1Department of Computer Science, Gulu University, Gulu, Uganda.
Oxford open digital health
|April 15, 2025
概括
用户在电子健康信息系统 (eHIS) 开发中的有限参与导致系统无效. 这项研究发现,设施级用户需求往往被忽视,导致eHIS设计中的可用性问题.
科学领域:
- 医疗信息学 医疗信息学
- 信息系统的发展信息系统的发展
- 人与计算机的交互
背景情况:
- 用户参与对于有效的电子健康信息系统 (eHIS) 开发至关重要.
- 用户在需求收集和分析中的有限参与导致系统效率低下.
- 之前的研究强调了在eHIS设计阶段用户参与的差距.
研究的目的:
- 在eHIS开发过程中探索用户参与需求收集和分析.
- 确定阻碍设计有效和高效的eHIS的因素.
- 了解用户输入对eHIS可用性的影响.
主要方法:
- 对初级和二级用户进行了横截面调查.
- 数据采集使用开放式和封闭式问卷.
- 来自乌干达20个组织的140名受访者参与了调查;数据使用微软Excel进行分析.
主要成果:
- 一种自上而下的方法占主导地位,优先考虑卫生部和合作伙伴的高层要求.
- 设施层面的用户要求得到了不够的关注.
- 主要用户报告说,他们的输入经常被忽视,导致可用性挑战.
结论:
- 在eHIS开发的早期阶段,用户的积极参与至关重要.
- 解决发现的差距可以改善eHIS与用户需求和工作实践的协调.
- 未来的eHIS开发必须优先考虑全面的用户参与.
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