解锁创新:用户参与的动态在一个开源的3D打印机社区的动态
Alysia Garmulewicz1,2, Nicholas Sabin1,3, Felix Reed-Tsochas1
1Saïd Business School, University of Oxford, Oxford, United Kingdom.
PloS one
|April 16, 2025
概括
在线社区的用户保留推动了创新. 在社区中花费的时间与用户的贡献有积极的相关性,从识别需求到开发修改,使企业在开源硬件创新中受益.
科学领域:
- 商业和管理的管理.
- 创新研究 研究 创新研究
- 人与计算机的交互
背景情况:
- 用户创新研究往往侧重于个体属性,可能会忽视时间行为变化.
- 了解用户随着时间的推移所做出的贡献对于有效的创新管理至关重要.
- 用户社区的动态,特别是在开源硬件中,需要进一步调查.
研究的目的:
- 调查用户在在线社区中花费的时间与其创新成果之间的关系.
- 分析用户参与如何从问题识别演变为创新贡献.
- 突出用户保留在公司托管的开源硬件社区的价值.
主要方法:
- 从3D打印机公司在线论坛的38,277个用户帖子的纵向数据集的分析 (2011年10月 - 2015年3月).
- 纵向数据分析,跟踪用户行为和随时间推移的贡献.
- 专注于在公司托管的社区内开源硬件创新.
主要成果:
- 在用户社区度过的时间与对创新的贡献有积极联系.
- 用户的进步从识别问题和需求到贡献修改和黑客.
- 用户的保留大大提高了企业的创新活动.
结论:
- 用户保留是促进开源社区创新的有价值策略.
- 该研究表明,持续的用户参与导致有形的创新成果.
- 这些发现有助于更广泛地了解开放创新,特别是在开源硬件的背景下.
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