探索功能与美学之间的平衡:分析框架和务实考虑服务机器人的人类形态
1Business School, Jilin Business and Technology College, Changchun, China.
Frontiers in psychology
|April 17, 2025
概括
设计服务机器人需要平衡功能和外观. 人形化,或赋予机器人类似人类的特征,有助于理解和社会互动,但需要谨慎管理才能有效使用.
科学领域:
- 人与机器人的交互
- 机器人设计 机器人设计
- 人与计算机的交互
背景情况:
- 服务机器人的人类形态在各个行业都在增加.
- 对于人类形态设计偏好,缺乏一个强大的理论框架.
- 了解用户的感知对于有效的服务机器人集成至关重要.
研究的目的:
- 系统地审查影响服务机器人的人类形象的因素.
- 阐明用户偏好人类型机器人设计的理论基础.
- 为服务组织提供关于实施人形机器人的指导.
主要方法:
- 系统性文献审查方法.
- 分析影响人类形象解释的因素.
- 对人类形象主义的认知和社会动机的检查.
主要成果:
- 服务机器人设计需要在功能和美学之间保持平衡.
- 人类形象学增强了人类的理解和与机器人的社会互动.
- 关键的影响因素包括人类的知识,动机,个性,背景和文化.
结论:
- 人类形象主义满足了认知需求,并在人机交互中帮助诱导推理.
- 管理人类的期望和感知到的机器人智能是至关重要的.
- 对人类形象的知情设计选择可以改善客户与服务机器人的互动.
关键词:
人类形态主义的人类形态主义.外表人类形象主义人类形象主义.行为人类形态主义 (behavior anthropomorphism) 是一种行为人类形态主义.心理机制的心理机制.服务机器人服务机器人更多相关视频
相关概念视频
Stereotype Content Model
13.9K
The Stereotype Content Model (SCM) was first proposed by Susan Fiske and her colleagues (Fiske, Cuddy, Glick & Xu, 2002; see also Fiske, 2012 and Fiske, 2017). The SCM specifies that when someone encounters a new group, they will stereotype them based on two metrics: warmth—or that group’s perceived intent, and how likely they are to provide help or inflict harm—and competence—or their ability to carry out that objective. Depending on the warmth-competence...
13.9K
Introduction to Cognitive Psychology
234
Cognitive psychology is the field of psychology dedicated to examining how people think. It attempts to explain how and why we think the way we do by studying the interactions among human thinking, emotion, creativity, language, and problem-solving, as well as other cognitive processes. Cognitive psychology studies how information is processed and manipulated in remembering, thinking, and knowing.
This field emerged in the mid-20th century, following a period dominated by behaviorism, which...
This field emerged in the mid-20th century, following a period dominated by behaviorism, which...
234
Ethics in Research
22.8K
Today, scientists agree that good research is ethical in nature and is guided by a basic respect for human dignity and safety. However, this has not always been the case. Modern researchers must demonstrate that the research they perform is ethically sound.
22.8K
Naturalistic Observations
15.3K
If you want to understand how behavior occurs, one of the best ways to gain information is to simply observe the behavior in its natural context. However, people might change their behavior in unexpected ways if they know they are being observed. How do researchers obtain accurate information when people tend to hide their natural behavior? As an example, imagine that your professor asks everyone in your class to raise their hand if they always wash their hands after using the restroom. Chances...
15.3K
Humanistic Psychology
965
Humanistic psychology emerged in the mid-20th century as a response to the deterministic and pessimistic nature of behaviorism and psychoanalysis. While behaviorism focused on observable behaviors influenced by the environment and psychoanalysis delved into unconscious motivations, both theories suggested that human actions lacked free will. In contrast, humanistic psychology offers a perspective that emphasizes the innate potential for goodness and growth within every individual.
This approach...
This approach...
965
Attribution Theory
12.8K
Behavior is a product of both the situation (e.g., cultural influences, social roles, and the presence of bystanders) and of the person (e.g., personality characteristics). Subfields of psychology tend to focus on one influence or behavior over others. Situationism is the view that our behavior and actions are determined by our immediate environment and surroundings. In contrast, dispositionism holds that our behavior is determined by internal factors (Heider, 1958).
12.8K


