学习和质量的出现 - 使用科学社交媒体促进医疗保健中复杂的适应空间
Jonas Boström1, Malin Heimer2, Johan Lilja1
1Department of Quality Management and Mechanical Engineering, Mid Sweden University, Östersund, Sweden.
科学社交媒体有助于组织应对复杂性,并促进新兴的学习和质量. 这种方法通过创建舞台,使学习成为可能,并指导领导力获得更好的结果来促进转型.
科学领域:
- 医疗保健管理的管理
- 组织学习 组织学习
- 提高质量 提高质量
- 复杂性科学 复杂性科学
- 社交媒体研究 社交媒体研究
背景情况:
- 组织在日益复杂的环境中面临快速学习和质量发展的挑战.
- 新兴的学习和质量现象需要在相互连接的利益相关者生态系统中采取新的方法.
- 需要创新的方法来促进复杂的组织环境中的适应和增长.
研究的目的:
- 探索科学社交媒体 (SSM) 在促进学习和质量的出现方面的潜力.
- 调查SSM如何支持组织导航转型和复杂性.
- 确定新的研究途径,研究医疗保健中新兴的质量和学习.
主要方法:
- 使用行动研究进行定性研究设计.
- 利用科学社交媒体 (SSM) 在变革过程中的个人之间进行反思和对话.
- 采用SSM作为"传感器"来捕捉组织生态系统中的系统性障碍和杆.
主要成果:
- 确定了三位一体的行动可能性,以促进由SSM支持的出现.
- 主题1:为出现创造一个活跃的舞台.
- 主题二:学习为新兴.
- 主题3:在转型中引领出现.
结论:
- 科学社交媒体为研究复杂的转型变化提供了创新的经验见解.
- 建议使用SSM和混合方法 (定性和定量数据) 来研究新出现的质量和学习.
- 建议SSM在卫生系统转型和质量管理方面的实际应用.
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