临床药剂师时间,运动,干预和中断的多站点评估
Martin L Canning1,2, Andrew Munns3, Jaryth Twine3
1Metro North Clinical Governance, Level 14, Block 7, Herston Health Campus, Herston, Qld, 4029, Australia. Martin.Canning@health.qld.gov.au.
临床药剂师将80%以上的时间用于患者护理活动,其中近12%涉及直接患者互动. 出院和检查患者得到了药剂师最多的关注.
科学领域:
- 药房实践 在药房实践.
- 临床药房 临床药房
- 医疗保健工作流分析工作流分析
背景情况:
- 以患者为中心的临床药房服务提高了患者的结果.
- 关于药剂师工作流程的数据有限,以优化临床服务交付.
研究的目的:
- 量化临床药剂师在各种任务中的每日时间分配.
- 确定花在临床活动和直接患者参与上的时间比例.
- 分析干预和中断模式.
主要方法:
- 在九天内,在四家医院对临床药剂师进行了直接观察.
- 使用ClockifyTM应用程序来精确跟踪工作活动的时间.
- 记录患者接触,干预和中断频率.
主要成果:
- 超过80%的观察到的药剂师时间用于临床活动.
- 近12%的临床活动时间涉及面对面的患者互动.
- 药剂师每天平均有34次中断,每100名患者进行67次干预.
结论:
- 临床药剂师将大部分工作时间用于直接照顾患者.
- 出院和审查患者占药剂师时间分配的最大比例.
- 了解药剂师的工作流程对于改善临床药房服务提供至关重要.
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