线程和针头:对在线毒性的价值敏感设计方法
1Cal Poly, San Luis Obispo, CA, USA. RyJenkin@calpoly.edu.
Science and engineering ethics
|April 22, 2025
概括
这项研究建议在网上对话中增加摩擦力,以打击有毒的言论,灵感来自价值敏感设计 (VSD). 它检查了美国在线即时通讯器.
科学领域:
- 人与计算机的交互
- 社交计算社会计算
- 数字伦理数字伦理
背景情况:
- 在线平台面临着有毒言论的挑战.
- 价值敏感设计 (VSD) 为道德技术开发提供了一个框架.
- 之前的研究强调,需要实用方法来将价值观纳入设计.
研究的目的:
- 通过使用VSD原则,为有毒的在线言论提出补救措施.
- 检查美国在线即时通讯 (AIM) 的历史案例,作为在线对话中引入摩擦的模型.
- 引入新的,可通用的方法,将道德价值纳入技术设计.
主要方法:
- 分析AIM"警告"功能作为VDS的一个案例研究.
- 开发一种"分解方法"以识别用户旅程中的干预点.
- 创建一个代的"创新-滥用-创新"分支图,以预测和应对平台滥用.
主要成果:
- AIM的"警告"功能展示了摩擦如何阻止有害言论的激励.
- 提出的方法提供了系统的方法来运行设计中的伦理价值观.
- "分解方法"和"创新-滥用-创新"图表是灵活的,可以通用.
结论:
- 增加在线平台上的摩擦可能是对抗有毒言论的有效策略.
- 拟议的VSD启发的方法可以指导设计师在创建更道德和用户友好的在线环境.
- 这些方法对当代社交媒体和通信平台有潜在的应用.
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