对微软副驾驶人工智能聊天机器人和谷歌搜索在回答患者关于不孕不育问题的询问方面的有效性进行比较分析:评估可读性,可理解性和可操作性
Tuncer Bahçeci1, Burak Elmaağaç2, Erman Ceyhan3
1Adnan Menderes University, Faculty of Medicine Department of Urology, Aydın, Turkey. tuncerbahceci@adu.edu.tr.
International journal of impotence research
|April 22, 2025
概括
像微软Copilot这样的AI聊天机器人提供比谷歌搜索更容易理解和可操作的不孕症信息. 这一发现突出了人工智能.
科学领域:
- 数字健康和患者教育
- 医疗保健中的人工智能
- 生殖医学和不孕不育问题
背景情况:
- 不孕症影响了试图怀孕超过12个月的夫妇.
- 互联网是不孕不育信息的主要资源.
- 对患者来说,评估在线健康信息的质量至关重要.
研究的目的:
- 为了比较AI聊天机器人 (微软Copilot) 和互联网搜索引擎 (谷歌搜索) 对不孕症查询的响应的可读性,可理解性和可操作性.
- 评估人工智能聊天机器人在治疗不孕症的患者教育中的潜力.
主要方法:
- 使用谷歌趋势确定了前20个不孕症搜索查询.
- 收集了微软Copilot和谷歌搜索对这些查询的回复.
- 使用自动化工具评估可读性,使用PEMAT-P工具评估可理解性/可操作性.
主要成果:
- 谷歌搜索显示自动化可读性指数和Flesch-Kincaid等级水平比微软Copilot得分更高.
- 这两个平台都提供了高级阅读水平 (8年级以上) 的信息.
- 微软Copilot在可理解性和可操作性得分方面明显超过了谷歌搜索.
结论:
- 与谷歌搜索相比,微软Copilot提供了更容易理解和可操作的不孕症信息.
- 人工智能聊天机器人显示出提高患者在不孕症护理方面的教育的巨大潜力.
- 需要进一步的研究来验证人工智能在面向患者的健康信息传递中的作用.
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