一种混合方法来分析和评估医疗保健中的弹性工程
Saeed Yousefnezhad1, Vahid Salehi2, Davood Afshari1
1Department of Occupational Safety and Health Engineering, School of Health, Ahvaz Jundishapur University of Medical Sciences, Ahvaz, Iran.
这项研究使用弹性工程 (RE) 原则评估了医院工作人员的弹性. 调查结果显示,响应和监测是关键,D医院表现出最高的弹性,赋予员工管理工作场所挑战的能力.
科学领域:
- 医疗保健管理的管理
- 系统工程 系统工程
- 职业健康 职业健康 职业健康
背景情况:
- 复杂的系统,包括医院,越来越多地使用弹性工程 (RE) 原则进行分析.
- RE旨在识别和增强系统的弱点,以提高性能.
- 医院工作人员的表现是整体医疗保健提供的一个关键因素.
研究的目的:
- 通过RE的镜头来评估医院工作人员的弹性表现.
- 确定影响员工弹性的主要指标.
- 为提高医疗保健机构人员绩效提供数据.
主要方法:
- 进行了一项描述性分析性流行病学研究.
- 基于Hellangel模型的27个问题调查评估了预测,监测,响应和学习.
- 数据使用混合,TOPSIS和DEA方法进行分析.
主要成果:
- 值分析强调了响应 (0.29) 和监测 (0.23) 作为弹性最有影响力的指标.
- 托普西斯分析发现D医院具有最高的恢复力.
- DEA分析表明,B医院内的特定单位的高效率.
结论:
- 该研究提供了对医院工作人员关键弹性因素的见解.
- 这些发现可以帮助减轻医疗保健专业人员的压力,情绪疲劳和倦怠.
- 增强的弹性实践可以促进更好的工作互动和绩效.
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