了解和使用非处方助听器产品信息标签
Jasleen Singh1, Emma Johnston2, Sumitrajit Dhar2
1The Department of Speech, Language, and Hearing Sciences, University of Massachusetts Amherst, Amherst, Massachusetts.
Seminars in hearing
|April 28, 2025
概括
无处方助听器的产品信息标签不会引起消费者的注意. 许多消费者,特别是那些用英语作为第二语言的消费者,不明白其健康信息.
科学领域:
- 消费者健康信息的可访问性
- 医疗器械可用性研究 医疗器械可用性研究
- 听觉设备技术 听觉设备技术
背景情况:
- 产品信息标签 (PIL) 是由食品和药物管理局 (FDA) 授权的,用于非处方 (OTC) 助听器.
- 目前的OTC助听器PIL缺乏系统的评估可理解性和消费者观看习惯.
研究的目的:
- 为了评估消费者对OTC助听器的注意力,PIL使用眼睛跟踪.
- 评估只有英语 (EO) 和英语作为第二语言 (ESL) 的消费者对PIL内容的理解程度.
主要方法:
- 利用眼睛追踪技术监控消费者对OTC助听器包装的视觉注意力,包括PIL.
- 在EO和ESL消费者群体中对PIL内容进行了全面的理解评估.
主要成果:
- 眼睛追踪数据显示,OTC助听器PIL未能从任何一个消费者群体中获得持续的关注.
- 潜在的ESL消费者无法理解PIL内容的很大一部分.
结论:
- 目前的OTC助听器PIL的格式可能会阻碍其有效性和消费者的可访问性.
- 需要改善PIL设计和内容的建议,以确保所有消费者都可以使用信息.
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