通过情绪智能提高特设团队的表现
Bobbie Ann Adair White1,2, Michael G Healy3,4, Britlyn D Orgill4,5
1Department of Health Professions Education, School of Healthcare Leadership, MGH Institute of Health Professions, Boston, Massachusetts, USA.
Proceedings (Baylor University. Medical Center)
|April 28, 2025
概括
医疗保健中的特设团队可以有效,但需要个人准备. 提高团队成员的情绪智能 (EI) 促进了更好的预期,适应和患者的结果.
科学领域:
- 医疗保健管理的管理
- 团队动力学 团队动力学
- 组织心理学 组织心理学
背景情况:
- 医疗保健中的特设团队为组织提供了好处,但也给临床教师带来了挑战.
- 在关键患者护理情况 (例如,ICU,创伤室) 之前,团队凝聚力的时间有限是一个问题.
- 关于特设团队有效性的现有证据很少.
研究的目的:
- 在特设医疗保健团队中建立个人准备的基础.
- 探索情感智能 (EI) 在提高特设团队表现中的作用.
- 提出改善患者和团队结果的策略,在时间敏感的医疗保健环境中.
主要方法:
- 从相邻文献中推断发现,以告知个体的准备.
- 从情感智能 (EI) 团队建设文献中应用原则.
- 概念框架,重点关注团队成员的个体准备.
主要成果:
- 个人准备对于特设团队的成功至关重要.
- 情绪智能 (EI) 的发展被认为是个人准备的关键组成部分.
- 高EI促进了团队成员之间的自我意识,同情心,透明度,适应能力和协作.
结论:
- 个人准备的团队成员具有高的EI,可以更好地应对复杂的医疗保健情况.
- 增强的EI使团队能够预测需求,适应不断变化的情况,并改善患者的治疗结果.
- 情绪智能是临时医疗保健团队有效运作的重要因素.
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