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情绪智能对患者和牙医关系的影响:一个调查问卷的开发,验证和试点研究

J Deepasakthi¹, Arthi Balasubramaniam¹, M Karthik²

¹Department of Public Health Dentistry, Saveetha Dental College & Hospital, Saveetha Institute of Medical and Technical Sciences, Saveetha University, No.162, Poonamallee High Road, Tamil Nadu, Chennai, 600077, India.

Journal of oral biology and craniofacial research

|April 28, 2025

概括

情绪智能 (EI) 通过改善沟通和道德决策,显著增强了牙医与患者的关系. 建议牙科专业人员接受EI培训,以提升患者的护理和经验.

科学领域:

牙科教育牙科教育
医疗保健通讯医疗保健通讯
心理学在医学中的应用

背景情况:

牙医与患者的关系对于有效的牙科护理至关重要.
情绪智能 (EI) 显著影响患者的体验和护理质量.
这项研究解决了需要了解EI在牙科中的作用.

研究的目的:

开发和验证一个评估牙科EI的问卷.
评估EI对牙医与患者关系的影响.
探索牙医对EI培训的看法.

主要方法:

一项四阶段研究,涉及焦点小组,问卷开发,验证和试点测试.
在2024年9月,对200名牙医进行了横截面调查.
用于评估EI对牙医与患者互动的影响的验证问卷.

主要成果:

最后的问卷显示了良好的有效性 (CVI/CVR>0.8) 和可靠性 (Cronbach的α>0.7).
超过40%的牙医认为,EI有助于在实践中做出道德决策.
41.5%的牙医主张在牙科课程中进行正式的EI培训.

结论:

通过培养信任,沟通和情绪管理,EI可以增强牙医与患者之间的关系.
将EI培训整合到牙科教育中可以更好地为未来的牙医提供设备.
改进的EI可以带来更好的患者护理和更好的体验.

关键词:

牙医与病人之间的关系.情绪智能是一种情绪智能.内部的一致性内部的一致性问卷开发问卷的发展验证验证验证验证

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