慢性病患者的远程医疗满意度:一个横截面分析
Abdelaziz Hendy1, Sally Mohammed Farghaly Abdelaliem2, Ahmed Zaher3
1Pediatric Nursing Department, Faculty Nursing Ain Shams University, Cairo, Egypt.
PeerJ
|April 29, 2025
概括
大多数慢性病患者对远程医疗服务感到满意,但年龄越大,满意度就会下降. 根据患者需求,特别是老年人,量身定制服务可以提高远程医疗的有效性.
科学领域:
- 医疗保健服务研究 医疗服务研究
- 数字健康数字健康
- 患者体验 患者体验
背景情况:
- 远程医疗的采用量急剧增加,特别是在治疗慢性疾病方面.
- 了解患者满意度对于有效的远程医疗实施至关重要.
- 影响满意度的主要人口和临床因素需要调查.
研究的目的:
- 评估患有慢性疾病的患者对远程医疗的满意度.
- 确定影响这种满意度的人口,社会经济和技术相关因素.
主要方法:
- 进行了一项描述性的横截面研究.
- 1070名患有慢性病的患者使用远程医疗服务超过3个月,完成了在线问卷.
- 数据包括人口统计,社会经济,技术使用,以及远程医疗满意度表.
主要成果:
- 62.9%的患者表示对远程医疗服务感到满意.
- 年龄较大,男性性别,高等教育 (学士学位) 和就业状况与满意度有关.
- 有孩子与满意度有积极的相关性,而婚姻状况和收入状况并不是显著的预测因素.
结论:
- 患者对远程医疗的满意度受到各种人口统计和社会经济因素的影响.
- 定制远程医疗服务以满足特定患者需求,特别是老年人群,对于提高接受度和有效性至关重要.
- 解决技术和个人偏好可以增强慢性疾病患者的整体远程医疗体验.
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