你的等候名单怎么样?
Virginia Gulino1, Beatrice Ricci2, Stanislav Russo3
1Gestione Operativa Research Fellow, IRCCS Istituto Ortopedico Rizzoli, Bologna, Italy.
Annali di igiene : medicina preventiva e di comunita
|April 29, 2025
概括
本研究引入了一个关键绩效指标 (KPI) 模型来评估外科手术等候名单的可持续性. 标准化关键关键指标可以通过识别等候名单效率的关键问题来改善资源管理和医疗保健准入.
科学领域:
- 医疗保健管理健康管理
- 医疗保健服务研究 医疗服务研究
- 公共卫生政策 公共卫生政策
背景情况:
- 手术等待名单对公共医疗保健系统构成重大挑战,影响患者获得和感知到的服务质量.
- 目前评估外科等候名单效率和管理的方法缺乏标准化.
研究的目的:
- 提出和评估一个关键绩效指标 (KPI) 模型来衡量外科等候名单的可持续性.
- 评估手术等候名单的平衡,吸引力,效率和及时性.
主要方法:
- 定义了三个主要的关键关键指标来评估外科手术等候名单的可持续性.
- 在IRCCS Istituto Ortopedico Rizzoli从2024年1月到9月对假设和实际数据集应用了关键指标.
- 在Excel中使用统计分析,计算注册,入院,取消和逾期患者的比例.
主要成果:
- 分析显示,医院各部门等候名单管理的变化.
- 一些部门表现出平衡的管理,而另一些部门则面临诸如高逾期或取消患者率等关键问题.
- 主要关键指标的图形表示突出了改善资源管理的领域.
结论:
- 标准化KPI为监控和优化外科等候名单提供了有价值的工具.
- 实施关键关键指标可以支持战略决策,以提高医疗保健服务的可访问性.
- 该模型有助于识别和解决手术等候名单管理中的效率低下问题.
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