人类生成人工智能协作提高了任务性能,但破坏了人类的内在动机
Suqing Wu1, Yukun Liu2, Mengqi Ruan1
1School of Management, Zhejiang University, 866 Yuhangtang Road, Hangzhou, 310058, People's Republic of China.
Scientific reports
|April 29, 2025
概括
人类与生成性AI (GenAI) 的协作可以提高即时的任务性能,但不能维持它. 在GenAI合作后长期单独工作减少了动机,增加了无聊.
科学领域:
- 人与计算机的交互
- 组织心理学 组织心理学
- 人工智能的人工智能
背景情况:
- 生成性AI (GenAI) 越来越多地被整合到专业的工作流程中.
- 了解人类-GenAI合作的心理影响对于劳动力福利和生产力至关重要.
- 以前的研究已经探讨了人工智能对任务的影响,但对持续的心理效应的影响较少.
研究的目的:
- 研究人类-GenAI合作的性能增强和心理剥夺效应.
- 检查从GenAI合作过渡到独立工作后,绩效增长的持续性.
- 评估工人的控制感,动机和无聊感的变化.
主要方法:
- 四个在线实验研究,共有3,562名参与者.
- 参与者与GenAI合作完成任务,然后独立完成任务.
- 测量了即时的任务表现,随后的独立表现,控制感,内在的动机和无聊.
主要成果:
- 与GenAI的合作始终提高了即时任务性能.
- 性能增强效应在随后的独立任务中没有持续.
- 过渡到个人工作增加了工人的控制感,但降低了内在的动机和增加了无聊.
结论:
- 人类基因AI合作在专业环境中提供了短期的绩效效益.
- 与GenAI持续接触可能会对长期心理健康产生负面影响,包括动机和参与.
- 这些发现突出了人工智能协作和人类心理状态之间的复杂相互作用,需要仔细管理GenAI集成.
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