潜入一个值得信赖的旅程:开发一个多维问卷来评估对自动驾驶汽车的信任
Saeedeh Mosaferchi1, Rosaria Califano1, Giuseppe Pica1
1Department of Industrial Engineering, University of Salerno, Fisciano, Italy.
Work (Reading, Mass.)
|April 30, 2025
概括
研究人员开发了一份经过验证的47项调查问卷,以衡量公众对自动驾驶汽车 (AV) 的信任. 该工具评估了个人,社会和技术因素,这些因素对于自动驾驶技术的采用和有效的人与车辆交互至关重要.
科学领域:
- 人与计算机的交互
- 交通心理学 交通心理学
- 机器人技术 机器人技术 机器人技术
背景情况:
- 公众信任仍然是自动驾驶汽车 (AV) 广泛采用的重要障碍.
- 有效的人机交互从根本上依赖于建立和维护用户信任.
- 现有的研究表明,用于量化对自动驾驶汽车的信任的验证仪器存在差距.
研究的目的:
- 开发和验证一个全面的调查问卷来评估公众对自动驾驶汽车的信任.
- 确定和运行影响对AV信任的关键维度.
- 为未来关于AV接受性的研究提供可靠的测量工具.
主要方法:
- 通过采访和头脑风暴进行初始项目生成,然后使用"大声思考"方法进行改进.
- 专家对使用内容有效性指数 (CVI) 和内容有效性比率 (CVR) 选择项目的问卷项目进行专家审查.
- 使用Cronbach's Alpha与参与者研究进行可靠性测试.
主要成果:
- 开发了一个由47项组成的问卷,包括3个主要维度 (个人,社会,技术) 和21个子维度.
- 内容有效性测量 (CVI和CVR) 表示各项目不同程度的一致性,CVI上"个性"得分高,几个项目达到最大的CVR.
- 调查问卷的整体可靠性被证明是令人满意的,克伦巴赫的α系数为0.93.
结论:
- 该研究成功开发和验证了一种全面的仪器,用于测量对自动驾驶汽车的信任.
- 这份经过验证的问卷是研究人员调查影响AV信任和采用因素的研究人员的宝贵工具.
- 这些发现支持在未来的研究中使用该仪器,以进一步了解人类-自动驾驶交互和公众接受.
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