数字化的"副作用":一项关于职务过载和员工工作疲劳的研究
Quanjun Zhang1, Wei Dai2, Jian Chen3
1Guangxi Big Data Research Institute, Nanning, Guangxi, China.
PloS one
|April 30, 2025
概括
企业数字化可能会增加员工角色过度负担和倦怠,尤其对年轻的员工来说. 组织支持可以减轻这些负面心理健康影响,确保更顺的数字化转型.
科学领域:
- 数字经济数字经济
- 组织心理学 组织心理学
- 人力资源管理 人力资源管理
背景情况:
- 企业数字化对于数字经济中的竞争力至关重要.
- 数字化可能会对员工的心理健康产生负面影响,导致角色过载和倦怠.
- 这些负面影响可能会阻碍企业的数字化发展.
研究的目的:
- 调查企业数字化对员工心理健康的影响.
- 检查角色超载的调解作用和感知到的组织支持的调节作用.
主要方法:
- 用JR-D模型进行分析.
- 从250份员工问卷中收集经验数据.
主要成果:
- 企业数字化与年轻员工的角色过载和倦怠有积极的相关性.
- 员工角色过度负担调解了企业数字化和倦怠之间的关系.
- 感知到的组织支持削弱了数字化对倦怠的直接和间接影响.
结论:
- 数字化对心理健康的负面影响是显著的,但可以管理.
- 感知到的组织支持是缓解倦怠和角色超载的关键.
- 需要战略来平衡数字化与员工福祉,以实现持续的数字化进步.
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