基于主题的聊天机器人对心理健康,自我护理和心理福祉的有效性:随机对照试验
Alan C Y Tong1, Kent T Y Wong1, Wing W T Chung1
1Department of Psychology, The Chinese University of Hong Kong, Hong Kong, China (Hong Kong).
Journal of medical Internet research
|April 30, 2025
概括
这项研究发现,基于规则的聊天机器人在短期内改善了心理健康素养和自我护理意图. 然而,对自我护理效率和幸福感的影响在一个月后没有持续,这表明需要改进聊天机器人的设计.
科学领域:
- 数字心理健康干预数字心理健康干预
- 医疗保健中的人工智能
- 预防性心理健康策略 预防性心理健康策略
背景情况:
- 全球日益严重的心理健康挑战需要可扩展的自我护理解决方案.
- 聊天机器人提供可访问,基于证据的心理健康支持.
- 现有的研究往往忽视了一般人群和心理健康素养的预防潜力.
研究的目的:
- 评估基于规则的聊天机器人对自我护理效率,心理健康素养,意图,行为和幸福感的有效性.
- 在10天后立即评估结果,并在1个月后进行随访.
- 调查聊天机器人在促进预防性心理健康自我护理方面的作用.
主要方法:
- 一个双臂,评估者盲目的随机对照试验,有285名参与者.
- 干预组在10天内接受了10次聊天机器人会议;对照组有一个等候名单.
- 主要结局:自我护理的有效性,行为意图,行为和识字. 二次结果:情绪和幸福感.
主要成果:
- 聊天机器人小组在行为意图和心理健康素养方面显示出显著的短期改善.
- 在10天后,观察到自我护理行为,正念,抑郁症状减少和幸福感增强的改善.
- 这些好处在1个月的随访期间与对照组没有显著差异.
结论:
- 基于规则的聊天机器人显示出促进心理健康素养和短期自我照顾意图的潜力.
- 持续的影响需要改进聊天机器人的设计,包括个性化和互动性.
- 未来的研究应该探索混合人工智能方法,以获得最佳的干预效率.
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