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在医院使用图形菜单可以提高患者的满意度,而不会改善营养摄入量或盘子废弃物:一项前后混合方法试点研究
Claire Deagan1, Nadine Lawson1
1Cabrini Health, Malvern, Victoria, Australia.
概括
将图片菜单添加到医院餐点订单中,提高了患者的满意度和信心,但增加了盘子浪费,而不影响营养摄入量. 工作人员发现它们很有帮助,但有时不切实际.
科学领域:
- 饮食学和临床营养学
- 医疗保健管理的管理
- 患者体验研究 研究研究
背景情况:
- 医院餐点订购系统显著影响患者满意度和营养结果.
- 电子床边订购缺乏全面的患者支持,可能导致不合适的饮食选择.
- 关于将图像菜单与用于选择餐点的电子系统相结合的研究有限.
研究的目的:
- 评估添加图片菜单到电子床边餐点订购对患者结果的影响.
- 评估盘子浪费,能量和蛋白质摄入量以及患者/工作人员经验的变化.
- 为了比较一个结合的图像和电子系统与单独的电子订单.
主要方法:
- 在澳大利亚一家私立医院进行了一项前后混合方法试点研究.
- 两个病房的245名住院患者参与了这项研究,不包括那些接受特殊饮食或营养支持的患者.
- 数据收集包括食用摄入量的视觉秤和对订购经验的患者/工作人员调查.
主要成果:
- 图形菜单提高了患者对订单的信心13.7%,并提高了对食物外观的满意度.
- 患者报告了更好的辅助和更高的满意度与食期望.
- 盘子浪费显著增加 (p < 0.001),而能量和蛋白质摄入量没有显著变化.
结论:
- 图形菜单对患者体验产生了积极的影响,并获得了工作人员的积极反.
- 尽管满意度有所提高,但图片菜单导致盘子浪费增加.
- 该研究没有发现有证据表明图形菜单会改变患者的整体营养摄入量.
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