背景规范 形态 组织多样性的感知动机 陈述 组织多样性的陈述
Kimberly E Chaney1, Emma Wedell2, Izilda Pereira-Jorge1
1University at Buffalo, SUNY, Buffalo, NY, USA.
Personality & social psychology bulletin
|May 6, 2025
概括
当多样性声明很常见时,组织可能看起来对多样性不那么致力. 这一规范可能会导致边缘化群体的预期归属性降低,这表明多样性倡议可能会产生反弹效应.
科学领域:
- 组织行为组织行为.
- 社会心理学 社会心理学
- 多样性和包容性研究研究.
背景情况:
- 多样性声明是一个广泛的组织实践.
- 多样性陈述的普遍性可能会改变它们所感知的诚意.
- 规范可以影响个人如何解释组织沟通.
研究的目的:
- 调查多样性陈述的共同点是否会减少它们的感知影响.
- 检查标准遵守如何影响对组织对多样性的承诺的看法.
- 了解对边缘化群体归属感的影响.
主要方法:
- 研究人员对1326名美国黑人和LGBTQ+参与者进行了四项实验.
- 参与者根据多样性陈述的存在和感知标准的遵守来评估组织.
- 研究结合了归因理论和平等的规范感知.
主要成果:
- 对多样性陈述规范的意识使参与者认为陈述是出于外部动机的.
- 边缘化群体成员报告说,他们预期会在具有共同多样性声明的组织中拥有较低的归属感.
- 当声明被视为遵守规范时,对多样性的组织承诺的感知下降了.
结论:
- 多样性陈述的规范化可以悖论地破坏其有效性.
- 组织可能需要表明真正的承诺,而不仅仅是遵守规范.
- 调查结果强调了认知真实性的重要性,以促进不同员工之间的归属感.
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