探索护士在工作场所对患者的看法:困难患者的案例
N Bilgic1, M Z Avci2, H Sutcu3
1Cyprus World Peace University, Health Sciences School, Yenişehir, Nicosia, TRNC.
Nigerian journal of clinical practice
|May 6, 2025
概括
护士经常遇到困难的病人,面临沟通挑战. 让患者参与护理和提供服务培训可以改善护士与患者的互动和解决问题的技能.
科学领域:
- 护理 护理 护理
- 医疗保健通讯 医疗保健通讯
- 患者互动 患者互动
背景情况:
- 在医疗保健中,有效的沟通至关重要.
- 可靠的护士-病人沟通对于提供优质护理至关重要.
研究的目的:
- 探索护士对"困难患者"的看法.
- 了解护士管理挑战性患者互动的方法.
主要方法:
- 利用社交媒体进行数据收集的横截面研究 (2021年3月至6月).
- 使用"困难患者和沟通表格"和"困难患者问卷"收集的数据.
主要成果:
- 在359名护士中,75.2%表示遇到困难的病人.
- 通常识别的困难患者类型包括不沟通,不合作,以及有情绪问题的人.
- 51岁以上的护士报告说,困难患者较少,而私立/公立医院的护士则更频繁地遇到这些病人. 沟通困难在临床环境中最常见.
结论:
- 护士经常面临困难患者的挑战.
- 患者积极参与护理可以调整期望,改善互动.
- 在职培训可以提高护士的沟通和解决问题的技能,以管理具有挑战性的患者接触.
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