来自数字和人类来源的信息:聊天机器人和临床医生对正牙问题的反应的比较
1Department of Orthodontics, Dentistry Faculty, Gaziantep University, Gaziantep, Turkey.
概括
人工智能 (AI) 聊天机器人显示出比牙科学生和正牙科的普通牙医更高的准确性. 然而,ChatGPT-4提供了最一致的响应,而其他人缺乏患者指导的可靠性.
科学领域:
- 矯正牙科 矯正牙科是一種矯正牙科.
- 人工智能的人工智能
- 医疗信息学 医疗信息学
背景情况:
- 评估基于人工智能 (AI) 的聊天机器人作为 ортодонтика实践中的辅助工具的可靠性.
- 将AI聊天机器人的反应与不同专业水平的临床医生的反应进行比较.
研究的目的:
- 评估人工智能聊天机器人在回答正问题的准确性和一致性.
- 将AI聊天机器人的性能与牙科学生,普通牙医和正牙医进行比较.
主要方法:
- 评估了五个大型基于语言模型的聊天机器人 (ChatGPT-4,ChatGPT-4o,微软Copilot,Google Gemini 1.5 Pro,Claude 3.5 Sonnet) 和30名临床医生.
- 参与者回答了40个正确/错误的正问题;使用Kruskal-Wallis和Dunn的测试计算和比较了准确率.
- 聊天机器人响应的一致性使用Cronbach的alpha进行了评估.
主要成果:
- 牙正医生实现了最高的准确率. 人工智能聊天机器人表现优于牙科学生和普通牙医.
- 聊天GPT-4o的准确度最接近正牙医. 聊天GPT-4显示出高响应的一致性 (克朗巴赫的α=0.867).
- 聊天GPT-4o和克劳德3.5索内特表现出最低的一致性 (克朗巴赫的α = 0.256).
结论:
- 人工智能聊天机器人可以作为一种有价值的工具,用于患者教育和一般的正牙信息.
- 虽然人工智能聊天机器人显示出希望,但它们的不同一致性可能会导致错误信息的风险.
- 临床专家的专业知识仍然至关重要,正牙医表现出卓越的准确性.
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