在选定的新生儿护理单位,新生儿母亲面临的沟通困难
Shaila Mathew1, Rohini P Dani1
1Child Health Nursing, Bharati Vidyapeeth (Deemed to be University) College of Nursing, Sangli, IND.
新生儿重症监护室 (NICU) 的母亲在与医护人员就孩子的病情和护理的沟通方面遇到了挑战. 改善员工沟通和咨询对于提高父母的满意度和支持在这个紧张的时期至关重要.
科学领域:
- 新生儿护理 新生儿护理
- 母婴健康 母婴健康
- 医疗保健通讯 医疗保健通讯
背景情况:
- 过早出生和低出生体重新生儿的增加率需要新生儿重症监护室的入院.
- 在婴儿住院期间,母亲的压力很高,加上与医疗保健提供者沟通障碍.
- 有效的沟通对于解决家长的担忧和促进参与婴儿护理至关重要.
研究的目的:
- 评估新生儿被送往NICU的母亲所经历的沟通困难.
- 确定母亲和医护人员之间沟通失调的具体领域.
- 为改善NICU环境中母亲的护理和支持质量提供见解.
主要方法:
- 使用非概率有目的抽样进行定量,描述性研究设计.
- 通过利克尔特比例问卷收集的数据评估了母亲的沟通挑战.
- 使用分半方法确定可靠性;使用频率和百分比分析数据.
主要成果:
- 虽然大多数母亲都接受了治疗的解释,但很大一部分母亲只是偶尔会接受治疗.
- 母亲对照顾孩子的参与表示满意,但指出指示的时间不合适 (68.75%).
- 一部分母亲 (25%) 认为语言的语气不合适,尽管信息通常是明确的,而不是令人困惑的.
结论:
- 母亲的沟通困难源于工作人员的方法,解释的清晰度和咨询.
- 母亲担心如果她们表达不满的话会对婴儿的照顾产生影响,强调需要一个支持性的环境.
- 建议为医疗保健专业人员提供服务教育,以改善NICU中的沟通实践和家长支持.
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