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一项关于领导力,组织文化和牙科数字化转型的研究
1Department of Management and Organization/Health Institutions Management, University of Health Sciences, Hamidiye Vocational School of Health Services, Istanbul, Turkiye.
Northern clinics of Istanbul
|May 7, 2025
概括
领导力显著提高了牙科诊所的员工和患者满意度,动机和创新. 组织文化和数字化转型的影响不那么明显,突出显示领导力.
科学领域:
- 健康管理健康管理
- 组织发展组织发展.
- 牙科部门研究 牙科部门研究
背景情况:
- 员工和患者的满意度对于医疗保健的质量和可持续性至关重要.
- 领导力支持提高了工作满意度和动机.
- 组织文化促进协作和沟通.
- 数字化转型可以提高效率和患者体验.
研究的目的:
- 研究领导力支持,组织文化和数字化转型对牙科行业关键成果的影响.
- 检查对员工满意度,动机,患者满意度,组织学习能力和创新表现的影响.
- 为牙科诊所的健康管理和组织发展提供理论和实践见解.
主要方法:
- 从伊斯坦布尔牙科诊所的300名参与者进行定量研究设计.
- 通过问卷收集数据.
- 使用SPSS进行统计分析,包括因子,相关性和回归分析.
主要成果:
- 领导力支持显著提高了员工满意度,动机,患者满意度,创新性能和组织学习能力.
- 组织文化和数字化转型对大多数依赖变量产生了积极的,但在统计学上无关紧要的影响.
- 数字化转型提高了运营效率,但没有显著影响员工动力或患者满意度.
结论:
- 领导力是牙科环境中满意度,动机,学习和创新的首要驱动力.
- 组织文化具有积极但不那么重要的影响.
- 数字化转型对患者满意度和运营效率产生了积极的影响.
- 有效的领导策略和数字化整合对于改善牙科服务结果至关重要.
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