卫生专业人员参与改善老年护理质量的经验
Lisabet Wieslander1,2, Marie Haggström3, Ingela Bäckström4
1Department of Communication, Quality Management and Information Systems, Mid Sweden University, Sundsvall, Sweden.
概括
养老院的卫生专业人员面临着组织和日常护理障碍,限制他们参与质量改善计划. 解决这些障碍对于提高参与度和护理质量至关重要.
科学领域:
- 医疗保健管理的管理
- 组织心理学 组织心理学
- 提高质量 提高科学 提高质量
背景情况:
- 员工参与对于提高质量,工作满意度和医疗保健中高质量的护理至关重要.
- 现有的文献突出了了解医疗保健专业人员如何体验质量改善参与的差距.
- 这项研究解决了探索卫生专业人员对养老院质量改善的观点的需要.
研究的目的:
- 了解养老院卫生专业人员如何体验他们在质量改善中的参与.
- 描述他们在质量改进过程中的参与.
- 确定加强参与的战略,以提高护理质量.
主要方法:
- 质量研究涉及采访17名卫生专业人员.
- 在瑞典一个城市的两个养老院里进行.
- 使用反思性主题分析分析数据.
主要成果:
- 在组织层面确定了阻碍参与质量改进的障碍.
- 在日常护理实践中确定了限制质量改进参与的障碍.
- 调查结果表明,组织结构阻碍了参与和质量改进工作.
结论:
- 养老院往往缺乏支持性的质量文化和结构化的方法来改善质量和员工参与.
- 组织和日常护理障碍严重限制了卫生专业人员的参与.
- 实施总质量管理原则可能有助于克服这些挑战,提高护理质量.
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